DNA Beauty Lounge
Our Story
Our Services
Our Services
DNA Beauty Lounge was founded with a simple goal in mind: to provide high-quality beauty services to our clients in a welcoming and relaxing environment. Since our founding, we have built a loyal following of clients who trust us to help them look and feel their best. beauty experience
Our Services
Our Services
Our Services
At DNA Beauty Lounge, we offer a wide range of beauty services to meet the needs of our clients, including haircuts and color treatments, manicures and pedicures, facials, and waxing and much more. Our experienced and skilled beauty professionals are dedicated to providing top-notch services to our clients and relaxation spa
Our Products
Policy Klarma
Policy Klarma
In addition to our beauty services, we also offer a range of high-quality beauty products to help our clients maintain their beauty routines at home. Our products are carefully selected to ensure that they are effective and safe for our clients to use beauty experience
Policy Klarma
Policy Klarma
Policy Klarma
DNA Beauty Lounge Hair Extensions Service Klarna Policy
At DNA Beauty Lounge, we are committed to providing high-quality services and products, particularly for our Hair Extensions. We follow a strict policy regarding returns, exchanges, and Klarna payments to ensure both transparency and customer satisfaction. Below is a detailed breakdow
DNA Beauty Lounge Hair Extensions Service Klarna Policy
At DNA Beauty Lounge, we are committed to providing high-quality services and products, particularly for our Hair Extensions. We follow a strict policy regarding returns, exchanges, and Klarna payments to ensure both transparency and customer satisfaction. Below is a detailed breakdown of our Hair Extensions policy, incorporating both Bellami Hair Extensions guidelines and Klarna’s payment and return requirements.
1. Information We Collect
- Contact Details: Name, email, phone, address—for appointment booking, reminders, and service delivery.
- Service Records: Notes on services, preferences, color formulas, and consultations.
- Payment Data: Securely handled via PCI‑compliant payment processors when using Klarna or other systems.
- Online Tracking: IP addresses, browser/device info, and cookies (e.g. Google Analytics) for website performance.
2. Use of Information
- Provide and enhance services and personalized experiences.
- Communicate appointment confirmations, reminders, promotions.
- Fulfill legal obligations (tax, safety, data protection).
3. How We Share Information
- Third-Party Providers: Secure data sharing with payment processors, booking software, and analytics platforms.
- Legal Compliance: Data disclosed when required by law (court orders, government requests).
4. Data Security & Retention
- Stored behind encrypted networks with access limited to authorized staff.
- Retained only as long as needed for business, legal, or tax purposes.
5. Cookies & Tracking
- Use functional and analytics cookies; users may disable via browser settings.
6. Your Rights
- You may request access, correction, export, or deletion of your data.
- Opt out anytime from marketing emails or SMS.
- To exercise your rights, contact us at [email] or [phone].
7. Updates
- We may amend this policy; continued site use implies acceptance.
- You will be notified of significant changes.
Contact Us
DNA BEAUTY LOUNGE LLC
[Physical address] | [Email] | [Phone number]
📋 Terms & Conditions
Last Updated: July 24, 2025
1. Scope
These terms apply to all clients (referred to as “you”) using our website, booking, or services provided by DNA BEAUTY LOUNGE LLC (“we”/“us”).
2. Booking & Payment
- Appointments require no deposit; payment is due upon service completion.
- Klarna payments are processed after service delivery, in compliance with Klarna's terms.
3. Cancellation & No-show
- Cancellations must be made at least 24 hours before the appointment.
- Same-day cancellations or no-shows may incur a fee.
4. Refunds & Returns
- Service-Based: Body Treatments & Sculpting are non-refundable. Adjustments will be provided if service quality is unsatisfactory.
- Product Purchases: Unopened items may be returned within 14 days under Klarna’s standard return policy—no restocking fees or store credit.
5. Privacy
- Your personal data is handled in line with our Privacy Policy. By engaging our services, you consent to data practices described therein.
6. Liability
- While we aim for high-quality results, we are not liable for unsatisfactory outcomes unless due to negligence or breach of contract.
- We are not responsible for allergic reactions unless fully disclosed and avoidable.
7. Intellectual Property
- Website content (text, images, logos) are protected; unauthorized use is prohibited.
8. Health & Safety
- Clients must disclose relevant health/medical information (e.g., allergies, pregnancy).
- We adhere to hygiene and safety protocols like sanitization and use of PPE
9. Dispute Resolution
- Disputes should be brought in the courts of Santa Rosa, CA.
- We encourage amicable resolution, possibly via mediation.
10. Amendments
- We reserve the right to update these terms at any time; new terms apply to new bookings.
11. Contact & Jurisdiction
- DNA BEAUTY LOUNGE LLC
- Santa Rosa Ca
- Email: dnabeautylounge00@gmail.com | Phone: 415-589-0608
By using our services or booking appointments, you agree to these terms. If you disagree, please do not proceed.
1. Booking & Deposit Policy for Hair Extensions Service
- No Deposit Required: To book your Hair Extensions service at Dan Beauty Lounge, no deposit is required. You may reserve your appointment without prepayment.
- Payment After Service Completion: Payment will only be collected through Klarna after the service has been fully performed. No upfront payments will be required.
2. Service Completion Timeline
- Service Completed within 28 Days: Your Hair Extensions service will be fully completed within 28 days from the date of booking. This ensures a timely and efficient experience for our clients.
3. Exchange & Return Policy for Hair Extensions Products (Bellami)
We understand that choosing the right color for your hair extensions can be challenging, and we want to make sure you're fully satisfied with your purchase. Here’s our exchange and return policy for Hair Extensions products purchased through Klarna at Dan Beauty Lounge.
Exchanges for Hair Extensions
- Unopened & Unworn Products: We accept exchanges for unopened, unworn, and unused Hair Extensions products. Items must be returned in their original, sealed packaging, with all seals intact.
- 14 Day Exchange Period: You have 14 Days from the date you receive your Hair Extensions product to request an exchange. This applies only to products that are unopened and in their original condition. The packaging must not be defaced in any way, or the exchange will not be processed.
- Color Exchange: If the color of your Hair Extensions is not suitable, we will exchange the product for the correct color within the 90-day window. Please note, opened products are not eligible for exchange due to hygiene reasons.
- Same Range Exchanges Only: If you wish to exchange your Hair Extensions for a product from a different range(e.g., a different hair texture or style), your exchange will be treated as a return, and you may need to follow our standard return process.
How to Request an Exchange
- Contact Us First: Before sending the product back, contact us at [insert email address] with your request. We will provide you with detailed return instructions, including our return address and how to process the exchange.
- Return Shipping: All returns must be shipped back to us in the original packaging, unopened and undamaged. A copy of your original invoice must accompany the return.
- Inspection: Once we receive the returned item, we will inspect it to ensure it is unopened and in the original condition. Once the inspection is complete, we will process your exchange.
- Return Address: Returns should be sent to:
- Return Address: We will then provide you with our return address and instructions, which is in Los Angeles, CA, where the exchanged item will be inspected to see if you qualify for an exchange. Opened merchandise will not be exchanged.
Non-Exchangeable Items
- Opened Products: Due to hygiene and safety reasons, opened items are non-returnable and non-exchangeable.
- Used Extensions: Products that have been used, worn, or tampered with will not be eligible for exchange or refund.
4. Klarna’s 14-Day Return & Refund Policy
In addition to our exchange policy, we adhere to Klarna's standard 14-day return policy. This applies only to products purchased via Klarna:
- Returns for Products: You may return your unopened and undamaged Hair Extensions product within 14 days of receiving your order.
- Refund Process: Once your return is processed, the refund will be issued directly to the original payment method used via Klarna.
- No Restocking Fees or Store Credits: We do not charge any restocking fees, and store credits are not applicable for returns. A full refund will be issued for eligible returns.
How to Complete Your Return via Klarna
- Initiate Return: To initiate a return, contact us at [insert email address] within the 14-day period. We will provide the return address and any instructions required to ensure the return is processed smoothly.
- Return Shipping Costs: Shipping costs for returns will be the responsibility of the customer unless otherwise specified.
5. Company Information
- Registered Company Name: DNA BEAUTY LOUNGE LLC.
- Registered Company Address: [Santa Rosa Ca]
6. Contact Information
- Customer Service Phone: 415-589-0608
- Customer Service Email: dnabeautylounge00@gmail.com
- Business Hours: 9:30am-3:30pm
- Bellami Costumer service: pro@bellami.com
- Bellami Costumer hours 24h
- Klarma Costumer service (888) 518-2771
- Business hours: 24/7
7. Klarna Payment Process
- Payment After Service: For Hair Extensions services paid via Klarna, payment will be processed only after the service has been fully performed. You will not be charged before the service has been completed.
- Payment Capture: As per Klarna’s guidelines, the payment for Hair Extensions services will only be captured after the service is delivered to the customer.
This policy combines our commitment to high-quality service, Bellami’s product guidelines, and Klarna’s payment terms to make you look the best version of you. For any further questions, please don’t hesitate to contact our customer service team.
DNA Beauty Lounge Body Sculpting Service Klarna Payment & Policy
At DNA Beauty Lounge, we aim to deliver a transformative experience through our Body Sculpting services. We want to ensure that all our clients have a smooth process for booking, payments through Klarna, and understanding the terms related to service completion, refunds, and exchanges. Below is the policy for Body Sculpting services when paid via Klarna.
1. Booking & Deposit Policy for Body Sculpting Services
- No Deposit Required: For Body Sculpting treatments at DNA Beauty Lounge, no deposit is required at the time of booking. You can schedule your appointment without any upfront payment.
- Payment After Service Completion: Klarna payments will be processed after the service has been completed. We ensure that the payment is only collected after you’ve received the full Body Sculpting service.
2. Service Completion Timeline
- Service Completion within 28 Days: The Body Sculpting treatment will be fully completed within 28 days from the day of booking, ensuring that the services are rendered promptly and effectively.
3. Exchange & Return Policy for Body Sculpting Services
Unlike product-based services, Body Sculpting is a non-returnable and non-exchangeable service. Since it is a service-based offering rather than a physical product, we do not offer exchanges or returns for Body Sculpting treatments once the service has been rendered.
No Exchanges or Returns for Body Sculpting Treatments
- Non-Refundable Services: Once you have received a Body Sculpting treatment, it cannot be exchanged or refunded. However, if you are dissatisfied with the results, we encourage you to discuss it with our team, and we will do our best to address any concerns or follow-up treatments.
4. Klarna's 14-Day Return & Refund Policy (Product-Related)
For products purchased via Klarna (such as Body Sculpting accessories or skincare products), you are entitled to Klarna’s standard 14-day return policy:
- Product Returns: You may return unopened and undamaged products purchased alongside your Body Sculpting service within 14 days of delivery.
- Refund Process: Refunds for eligible product returns will be processed directly to your Klarna payment method.
- No Restocking Fees or Store Credits: There are no restocking fees, and store credit is not offered for returns. A full refund will be issued to your Klarna account once the returned product is inspected and accepted.
How to Complete a Product Return via Klarna
- Initiate Return: To initiate a product return, contact us within 14 days from the date of receiving the product. We will provide return instructions and shipping details.
- Shipping Costs: Return shipping for products will be at the customer’s expense unless otherwise specified.
5. Body Sculpting Follow-Up & Customer Satisfaction
- Results: As Body Sculpting is a non-invasive treatment aimed at contouring and body fat reduction for health benefits, it is important to understand that results vary between individuals. The number of sessions and overall results may vary, and it might take several sessions to see full benefits and commitment.
- Follow-Up Treatments: If you feel the results are not as expected, please reach out to us for a follow-up consultation. We’ll be happy to recommend additional treatments or discuss how we can improve your experience.
6. Company Information
- Registered Company Name: DNA BEAUTY LOUNGE LLC.
- Registered Company Address: Santa Rosa Ca
7. Contact Information
- Customer Service Phone: 415-589-0608
- Customer Service Email: dnabeautylounge00@gmail.com
- Business Hours: 9:30am-3:30pm
8. Klarna Payment Process for Body Sculpting Services
- Payment After Service: For Body Sculpting services paid via Klarna, payment will be processed only after the service has been fully performed.
- Payment Capture: As per Klarna’s guidelines, the payment for Body Sculpting services will only be captured after the service has been completed to your satisfaction.
This policy ensures transparency in how we handle Body Sculpting services, Klarna payments, and our approach to client satisfaction. While services are non-refundable and non-exchangeable, we are always here to support you and discuss any concerns.
If you have any questions or need clarification, please don’t hesitate to reach out to our customer service team!